Pillar To Post Home Inspectors®

Pillar to Post Vans wrapped

Pillar To Post Home Inspectors® has become the No. 1-ranked

home inspection company in North America.


As the largest home inspection franchise in North America, Pillar To Post Home Inspectors® is poised for growth, as is each individual franchisee in the system.

“The most important factor in our business,” says Dan Steward, president and CEO of the Tampa, Fla., and Toronto-based franchise chain, “is the service we provide to our clients, made up mostly of members of the real estate community. We grow the company by adding qualified franchisees to our system. Our franchisees grow their businesses by following our excellent programs, leadership, training and support systems. They also work hard and are highly motivated since they know we are all in this together. Everyone wins.”

The proof is in the numbers. Since its inception, the company has been named No. 1 in the home inspection category by Entrepreneur Magazine’s Top 500 and a Top Service Franchise by Franchise Business Review. “We couldn’t be more thrilled with these honors,” Steward says. “We credit our franchisees who drive our system and success on a daily basis.”

Pillar To Post Home Inspectors® fills a need like any successful company. In this case, it’s for homeowners because inspections are a necessity, not a luxury in any market. Realtors depend upon quick and thorough services as home sellers and buyers go through the intricate process of striking a satisfying deal for all involved.

The company saw the industry’s market potential early on and began building excellent relationships with hundreds of realtors and real estate firms. Pillar to Post Home Inspectors® was the first home inspection company to bring technology to the business with electronic inspection reports with color photography included. This has grown into its CHIRP– Computerized Home Inspection Reporting Program – which is widely recognized as the best and most comprehensive home inspection software in the industry.

Buying a home can be stressful for anyone – new and seasoned homebuyers alike. Whether building from scratch or selecting a dream home on a lot, there are still several steps that can delay or hinder the process. The aim of Pillar To Post Home Inspectors®, from the very beginning, has been to make home inspection a seamless part of the process for both the real estate community and the buyer or seller.

They employ professional inspectors who provide on-the-spot inspections that encompass more than 1,600 key components of a home and its condition. Since its founding in 1994, Pillar to Post has opened more than 530 franchises in 48 states and eight Canadian provinces. In the next few years, the company plans to develop 500 to 600 new franchisees, with a target of 1000 total units by 2020.

Embarking on a franchising endeavor might seem overwhelming, but Pillar To Post Home Inspectors® franchise business model allows franchisees to start small and grow the business as they see fit. Through steady growth and a focus on the homebuyers and owners, Pillar To Post Home Inspectors® guarantees a larger, equity-rich company in the long run.

Once aboard, the company will provide franchisees with a comprehensive two-week training program to show them the ins and outs of the home inspection business, including business operations, marketing and management. Franchisees will get both classroom and hands-on and ongoing training at the Pillar To Post Home Inspection Academy, offering a detailed focus on the science and technology of home inspection and how to use the company’s industry-leading proprietary technology.

After the initial training is complete there is continued guidance in a 12-week quick-start program covering every aspect of a successful home inspection business. Additionally, Steward has 11 regional directors posted across the country to offer further assistance as needed.

According to Steward, anyone from any former career field can start a new life as a home inspector as all the technical training will be offered. The company has found that many franchisees have come from other walks of life or industries. 

“Wherever there is a downturn in a business segment, we get a big bump of leads for new franchisees,” Steward says. “Many have lost their job, or seen their companies disappear. In 2008 it was the mortgage industry and Wall Streeters. Now we see many from the automotive, oil and gas industries, all that have recently suffered as a result of changes in the economy and lifestyle.

"These people are ready to change their lives,” Steward continues. “They want a new beginning in a career where they can depend upon themselves in a situation with support from us. They want a lifestyle change because they’ve ‘been there’ with job insecurity. As long as prospective franchisees enjoy being around homes and construction, learning how a house works, setting work hours that work for a busy lifestyle and have a knack at communicating with people, they are encouraged to contact Pillar to Post Home Inspectors®.”


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