Sexual Harassment

: Carol Wood; Columns; 05 December 2017

Sexual Harassment

Sexual harassment

Scrupulous documentation of the facts of harassment claims

can protect your employees and your franchise business.

By Carol Wood

Determining how to handle sexual harassment claims can be overwhelming and terrifying for every business – from small, local franchise stores to large corporations. But it shouldn’t be.

Regrettably, at some point, people who run or own a franchise might become aware of sexual harassment at their workplace. Here are a few tips that will help you address sexual harassment quickly and successfully.

Emerging Trends

A well-known futurist sees a lot of green ahead for businesses and consumers who care to partake.

By Faith Popcorn

While many food and beverage leaders are tinkering with their current offerings, most are missing a huge opportunity with a product that’s as old as nature itself: the increasingly legal marijuana plant.

Don’t laugh – unless you’re already high, in which case go on and enjoy yourself – marijuana is very big business, and it’s only getting bigger. In 2016, the North American market was worth $6.7 billion, according to Forbes, a whopping 30 percent more than the year before.

Digital Marketing

Ten things hotel franchisees should know about digital communications,

including digital signage and beacon technology.

By Sylvain Bellaïche

The rapid rise in popularity of Airbnb and similar services has served both as a warning and as an inspiration to hotel franchisees. On one hand, placing the ability to both offer and book lodging directly into consumers’ hands reduces the need to pay for traditional hotel booking services. On the other hand, the roles of digital technology and digital marketing can inspire the hospitality sector as a whole to improve the guest experience while creating loyalty for your franchise.

The Video Game

Why franchisees and franchisors must embrace video – now.

By Bill Corbett Jr.

The mobile revolution is here and mobile video is a major part of it. It is time that every franchisee and franchisor gets in the video game. Sitting on the sidelines is no longer an option; failure to leverage this powerful tool will leave your organization and individual franchises in the dust of smarter and more video-savvy competitors.

Keys to Success

Why building a customer experience is critical for franchisees, even in our digital age.

By Ben Davis

When it comes to running a franchise, 95 percent of the factors for success are the same as those for a small business owner: maintaining cash flow, finding new customers and retaining quality employees, to name a few. Having the benefits of being both an entrepreneurial business owner and interdependent with your franchisor can lead to exceptional success for a franchisee. If you can take shamelessly, learn from others, give freely and share your learnings, you’ve set yourself up for success.