Ownership Culture

The best way to create a dependable team is to foster ownership among your store-level team members.  

By Doug Zirbel

As a franchise owner, leading a great team is both your biggest challenge and your biggest opportunity, especially in the fast-casual restaurant industry. Your team members are responsible for carrying out the vision of your original intention and delivering the customer experience you worked so hard to create. 


Business owners need to understand the importance of personal health to their personal wealth. 

By Cramer Soebbing

Healthcare costs remain a primary concern for individuals planning their financial future. In fact, it is estimated that the average couple will need $280,000 in today's dollars for medical expenses in retirement, excluding long-term care. While that fact is attention-grabbing, planning isn’t only tied to retirement, and healthcare goes far beyond the potential future costs to you. 

Franchise Trends

Why your restaurant brand should add plant-based items to the menu.

By Heather Ripley, Knighthouse Media contributor

It’s everywhere, right? Vegan this, plant-based that. If you remember, just a few years ago, gluten-free was the catch-phrase. And since then, gluten-free options are offered in pretty much every restaurant and fast-food franchise. Whether it is a choice or a medical necessity, going gluten-free has become a national pastime. 


With predictive scheduling taking hold across the country,

here is how to come into compliance overnight.

By Derek Jones

Thus far, 2018 has lived up to its promises; however, it has also been fraught with changes. One trend sweeping the nation is that of predictive scheduling adoptions. Dozens of states and municipalities are ushering in new legislation that requires strict scheduling laws for hourly workers. In sectors including retail, restaurant, fast food and hospitality, this means that workers receive schedules in advance and are better able to plan work/life balance.


Your franchise could be breached and you might not even know it. What can you do about it?

By Saylor Frase

In just the last 25 years, the security landscape has changed drastically, and it continues to evolve at a rapid pace. Today, hackers are part of a billion-dollar-plus industry designed to make money. Their motives have changed over the years, so has their modus operandi. 

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