Exclusive Features

Waterstreet developed its modular software system to help field-service franchisors grow.

By Staci Davidson, Managing Editor, Knighthouse Media

The speed of technology evolution is often lightning-fast, but that does not daunt Waterstreet Technology Group Inc. It is happy to evolve the strengths of its solutions, but always with the features and speed required by its franchise clients. About 20 years ago, Waterstreet started by offering a travel franchise a simple file system with permission-based user accounts.

By working alongside its many franchise clients and listening, the company has grown to offer brand management tools, operational management solutions, performance reports, intranet systems and more – all shaped to meet the needs of its customers.

“Our development was very organic,” President and CEO Jeff Dumont explains. “It was very much based on when franchises came to us, saying, ‘we need this, we need that.’ We developed our solution by franchisors for franchisors, and today it includes a diverse set of systems that come in all shapes and sizes. There are very few aspects of franchising that we have yet to experience and address. We are unique in that we offer a tailored solution to each client, using different modules to address things like sales, overall operations, day-to-day operations – it’s a full and complete solution.”

Read more: Waterstreet Technology Group Inc.

Golden Chick moves forward with plans for expansion and technological enhancements.  

By Kat Zeman, Knighthouse Media

When it comes to pecking order, Golden Chick is quickly emerging as a leader of the flock. A fast-growing franchise, the restaurant chain is spreading its wings and multiplying. 

Read more: Golden Chick

FranConnect offers software and solutions exclusively designed for the franchising industry. 

By Kat Zeman, Knighthouse Media 

Operating a franchise isn’t easy. Managing the multifaceted operation can involve massive spreadsheets, expensive customized or home-grown systems and other non-integrated single-point solutions. 

Although a variety of software solutions to help manage operations are available to business owners, very few are designed specifically for franchising. Of these few, FranConnect has emerged as the leader. 

Read more: FranConnect

Primo Hoagies is making its mark along the Eastern Seaboard

while introducing new products and technology.    

By Kat Zeman, Knighthouse Media

Primo Hoagies is on the move. Famous for its Philadelphia-style hoagies, the brand is positioning itself to take a bigger bite out of the Eastern Seaboard. 

The fast-casual food chain restaurant already has more than 100 locations in seven states including Pennsylvania, Delaware, New Jersey, Maryland, South Carolina, Florida and Virginia. The company is expanding into Georgia this year and has plans to move into North Carolina and other states along the Eastern Seaboard in the near future. 

Read more: Primo Hoagies Franchising